Type the existing password into the first blank field, then type the new password into the Type new password and Retype new password fields. When you are finished, click Log in to save your changes.
If a Web Console user cannot log into the Web Console with two-factor authentication (2FA) because of an inaccessible phone (for example, the phone is lost or damaged), resetting the Web Console password disables the 2FA on the Administrator account and enables the user to log in. Other ESET PROTECT user accounts with 2FA will remain unaffected.
Click Use existing user and type the Database username (the default is era_user) and Password (you can find the password in: %PROGRAMDATA%\\ESET\\RemoteAdministrator\\Server\\EraServerApplicationData\\Configuration\\startupconfiguration.ini) and click Next.
Deselect the check box next to Use Administrator password already stored in the database, type a new password into the Password and Password confirmation fields and then click Next.
Username and Password emailed to you following purchase: Following the purchase of ESET NOD32 Antivirus 4 Business Edition for Mac OS X, registered users receive an email containing a Username and Password. This Username and Password must be entered into the program to allow virus signature updates to be properly downloaded to your computer. In addition, to offer you the most timely response possible, this Username will be required when requesting assistance from our Technical Support Department.
If a username and password to update legacy products was not included in the license email, please ask the seller to provide it. Current products support activation and management which is not the case of legacy products.
I was able to find only a trial license for Parental Control for Android registered with your forum email address. You can provide me with the username that you tried to use for update or with your public license key so that I can look up your other license for NOD32 Antivirus for Linux if you actually purchased one.
ESET has created an Unlock Utility to remove the administrative password and restore your > access to the configuration settings. Please follow the instructions below to use the > ESET Unlock Utility: 153554b96e